Privacy Policy

This policy describes the privacy practices of the sosocad.com product website operated by SoSo Labs Teknoloji A.Ş., and how its scope differs from that of the SoSo CAD service.

The product website

The site uses no cookies, advertising tracking or visitor analytics. It writes nothing to localStorage or sessionStorage. Page files, fonts and images are served from the site itself. Following an external link is a separate visit, subject to the data practices of the site you open.

When you access the site, IP address, time, requested URL and browser information are processed in the server access logs. Information you share by email is used to assess, answer and follow up your request; no marketing messages are sent. The Contact page provides our email address and a link to SoSo Labs’ contact form at sosomaps.com. Data you share through that external form is subject to that site’s notice.

Purposes of processing, legal bases, retention principles and your rights are in the Personal Data Notice; information on browser technologies is in the Cookie Policy.

Newsletter

You subscribe to the data centre events and new resources newsletter only with your explicit consent and after opening the confirmation link sent to you by email (double opt-in). For this we record your email address, language preference, the page where you subscribed, the version of the consent text you agreed to and the relevant timestamps. The newsletter is sent once a month and covers upcoming industry events and sources added to the library.

You can unsubscribe with one click from the link in every issue. On unsubscribing, your email address is erased; unconfirmed subscription requests are erased after 30 days. Issues are sent through SoSo Labs’ central mail infrastructure and an email delivery service provider acting as data processor. Details are in the Personal Data Notice.

The SoSo CAD service

The SoSo CAD application is distinct from the product website; it involves user accounts, authentication and application data. That the product website uses no cookies does not mean the application uses no cookies or browser storage.

Data of the cloud service is hosted on servers owned by SoSo Labs Teknoloji A.Ş., located in a data centre in Türkiye. Email correspondence is handled through Microsoft 365; details are in the Personal Data Notice. In on-premises installations the application and its data run on the customer’s own infrastructure.

With regard to personal data, the roles of the parties are assessed according to who determines the purposes and means of the processing concerned. Where the customer organisation determines the purposes and instructions, the organisation is the data controller and SoSo Labs, acting on its behalf, is the data processor. Where SoSo Labs determines its own purposes and means, its role as controller is assessed separately.

The scope of the application service, access to customer data, and the conditions for returning and deleting data must be set out expressly in the relevant service and data processing arrangements. This page does not replace a service agreement and does not limit statutory rights concerning personal data.

Contact

Product and support requests: support@soso-labs.com

Privacy and personal data requests: kvkk@soso-labs.com